Contact Support
Email:
shockyapps@gmail.com
When contacting support, please include:
- Your iPhone model
- Your iOS version
- A brief description of the problem
- A screenshot, if helpful
Please do not email passwords, verification codes, or sensitive Vault information.
Frequently Asked Questions
How do I save an item?
Open the app, select Save Something, add the item's name and location, optionally attach a photo or GPS location, and save it.
How does Secure Vault work?
Secure Vault keeps selected items separate from your regular saved items and requires authentication before access.
How does iCloud Sync & Backup work?
Premium members can synchronize saved items through their private iCloud account. Make sure iCloud Drive is enabled and the app has permission to use iCloud.
How do I restore Premium?
Open Account → Premium Membership and select Restore Purchases. Use the same Apple Account originally used for the subscription.
How do I manage or cancel Premium?
Open the iPhone Settings app, tap your name, choose Subscriptions, and select Where Did I Leave That?
Will deleting the app delete my information?
Locally stored information may be removed when the app is deleted. Premium users should complete an iCloud synchronization before deleting or changing devices.
I forgot my Vault password. What should I do?
Follow the recovery option displayed by the app. For privacy and security, support cannot view or recover the contents of your Vault.
Privacy and Legal
App Information
- App
- Where Did I Leave That?
- Current version
- 1.0
- Support email
- shockyapps@gmail.com